Cybernauts Multimedia Assistant – Los Angeles Public Library Job Openings
“The Los Angeles Public Library offers the Cybernauts initiative to advance digital equity in Los Angeles. Cybernauts help people and communities develop the information technology capacities needed to participate in society, democracy, and the economy fully”
Cybernauts
Part-time Position
Cybernauts are trained computer aides that offer technology assistance, computer support, and mobile device support to Los Angeles Public Library patrons. (lapl.org/cybernauts)
Patrons connect with a Cybernaut to:
- Learn how to use and borrow LAPL’s e-media
- Set up an email account
- Operate your tablet, desktop, or phone
- Use social media
- Find online information
- Learn about online safety
- Learn basic computer skills
Job Description
Cybernauts provide basic computer assistance to Los Angeles Public Library Patrons of all ages. Cybernauts’ technological skills allow them to aid patrons in using computers, wireless devices, software applications, databases, and E-media resources. As an entry-level employment opportunity, Cybernauts’ gain meaningful work experience and training while helping to improve the digital literacy of their communities. They also teach community workshops on a monthly basis and assist with digital literacy classes when needed. They may also be given an opportunity to create new curriculum if needed and interested. Each Cybernaut will be assigned to a Los Angeles Public Library branch for 15 hours a week, 5 days a week, during afternoon hours (except for Central Library)
Essential Job Requirements
- Excellent computer skills with knowledge of Microsoft Office (Word, Excel, etc.) and Google Applications (Gmail, Docs, Drive, etc.)
- Familiarity with the Internet, cloud computing, and popular social media platforms
- Knowledge of various library-provided electronic resources
- Experience using smartphones, tablets, and e-readers
- Familiarity with Mac/PC and iOS/Android operating systems
- Strong customer service skills
- Able to attend three paid mandatory Professional Development Training sessions a year
Qualifications
- High School Diploma or GED (AA or BA preferred but not required)
- Bilingual capability (preferred but not required) ** See location list for languages needed **
- Background check required
- Applicants must be 18 years and older
Compensation
- $20/hour, 15 hours/week
Benefits
- Eligible for 48 hours of Sick Leave benefits
- Additional paid optional training providing Professional Development Opportunities and Networking
Current Branch Openings
- Ascot Branch Library – 120 W. Florence Avenue Los Angeles, CA 90003
- RL Stevenson Branch Library – 803 Spence Street Los Angeles, California, 90023 (Seeking a Candidate Bilingual in Spanish and English)
- Durant Branch Library – 7140 W. Sunset Boulevard Los Angeles, California, 90046